*INFORMATION REGARDING OUR CLEANING SERVICES DURING
STAGE 4 LOCKDOWN*
We have finally received confirmed clarification regarding the revised Stage 4 Business Restrictions guide. It has been confirmed that we can operate restricted services only, with additional precautions. There are 3 categories where cleaning is still permitted, as explained below.
Confirmed restricted – non essential services - on hold for 6 weeks
- All private cleaning services
- All gardening services (including private window cleaning/gutter cleaning)
End of Lease/Move-Out and Move-In Cleans
Rental Hiring & Real Estate Services: remain open, many of which require cleaning as mandatory for health and safety to on-sell, newly rent, re-rent and to assess/return bond. All sectors that require cleaning services for the operations and safety of essential business are also permitted (including window cleaning and removalist for vacate cleans)
Healthcare & Social Assistance clients – NDIS, TAC, Worksafe, Aged Care package etc.
For clients with support from schemes such as NDIS, TAC, WorkSafe or an Aged Care package, according to government direction, support services, health care and social assistance is permitted ‘where required to maintain the health and safety of vulnerable Victorians at home or at work’ and for ‘community support services required to ensure the health, safety and well-being of vulnerable people’.
This applies to cleaning only, all gardening maintenance services are NOT permitted during the 6 week lockdown.
Commercial cleaning, retail space cleaning and builders cleans will be permitted under ‘servicing an allowed workplace’.
All sectors that require cleaning services for the operations and Health & safety of essential business are also permitted.
See government permitted workplace list:
Rescheduling & Postponement of
'Non-Essential' Cleans and garden services
All non essential booked cleans or gardens services over the stage 4 restriction period that do not fall under the previous 3 categories must be rescheduled. We will continue to contact our current clients for rescheduling over the coming days/weeks. New clients requesting cleans that do not fall under the previously mentioned 3 categories, we are happy to book-in a service after stage 4 restrictions are expected to be lifted. This may be subject to change.
New information will be provided here as the situation will inevitably develop and be updated.
Any services we are still permitted to provide, will require strict Health & Safety measures and will need to be delivered in a way that reduces the transmission of the corona virus by: adhering to social distancing guidelines, wearing a mask, wearing disposable gloves, sanitising hands, sanitising frequently used surfaces/areas using high grade disinfectant cleaning products, maintaining social distancing and wearing required personal protective equipment, asking all clients also to adhere to social distancing, preferably leave the room or home whilst the clean is in progress and also the wearing of masks to ensure all staff and clients staff safe and we all adhere to the government guidelines.
We appreciate everyone’s understanding at this difficult time, but if we all adhere to the recommended guidelines, we will contribute to ensuring that stage 4 restrictions will help reduce the rate of Covid-19 infections.
Please note as this is a fast-changing issue, we will be updating and taking advice from the Government DHSS guideline. As new information is released or ruling changes, we have the right to change our current stated position in line with most recent advice from the relevant government authorities.
Where can I find more information?
It is important to stay up to date with the latest information, visit the Australian Governments Department of Health, or contact refer to the Victorian DHHS website.
National Coronavirus Helpline: 1800 020 080
Victoria State Government Health and Human Services: 1800 675 398
Stay safe everyone!
- All staff to undertake the government recommended online Covid-19 infection control course
- All our staff must take their temperatures every morning and send a screen shot photo of the result into the office. If temperatures are high, or they are feeling unwell, staff will be instructed not attend work and seek immediate medical advice
- Any staff that do not send us their temperature result in the morning will be instructed not to come to work
- All staff are to wear disposal gloves for each clean
- All staff to wear a mask (if available, due to current shortages) and adhere to the guidelines to social distancing
- All staff are to follow the guidance for hand washing/hand sanitising
- All staff are to use our eco friendly disinfectant products in clients & their own homes
- Equally, we have also been requesting that our clients need to notify us if they are unwell or any member of the household is unwell, so we can reschedule to a safer time.
- Staff that have recently traveled overseas and feel unwell with any of the following symptom must contact the Clean Green with envy office immediately, not attend work and to contact a medical professional if they display any of these symptoms: fever - lethargy - sore throat - coughing - shortness of breath or generally feeling unwell.
- Routinely clean all frequently touched surfaces in the home and workplace, such as workstations, countertops, and doorknobs, using a detergent or soap and disinfectant products
- Wear disposable gloves when cleaning and disinfecting surfaces. Gloves should be discarded after each cleaning. If reusable gloves are used, those gloves should be dedicated for cleaning and disinfection of surfaces for COVID-19 and should not be used for other purposes. Consult the manufacturer’s instructions for cleaning and disinfection products used. Clean hands immediately after gloves are removed.
- Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.Avoid touching your eyes, nose, and mouth with unwashed hands
- Take your temperature - check the guidelines and attend a fever clinic/seek medical advice if your temperature is high
- Avoid people who are sick. Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.
- Check out all these links for your added safety .
- To support your health and that of your family;
- Monitor Australian Government Department of Health websites for guidelines on;
- stay up to date with the facts https://www.health.gov.au/resources/publications/coronavirus-covid-19-frequently-asked-questions
- Boosting your immune systems (including ensuring you get sufficient quality and quantities of sleep) https://www.healthdirect.gov.au/blog/can-you-boost-your-immune-system-against-the-coronavirus-covid-19
- effective handwashing and hand sanitising
- practicing social distancing https://www.health.gov.au/resources/publications/coronavirus-covid-19-information-on-social-distancing